PMA Special Meeting: "Get in the Loop" Customer Service Round Table

PRINCETON MERCHANTS ASSOCIATION’S
COMMUNITY-WIDE CUSTOMER SERVICE CAMPAIGN

PRINCETON MERCHANT’S ASSOCIATION PRESENTS:

Get in the Loop Customer Service Round Table
Tuesday, May 22

9:45 to 11:30AM (immediately after the May PMA general meeting)
Community Room at the Princeton Public Library
Free to PMA members
RSVP Required: Send to Fran McManus at fran@princetonmerchants.org

When customers chose to come into Princeton to shop, dine, exercise, meditate, visit the doctor, or take in the sights, the experience they have in each of our businesses affects the experience they have in all of our businesses. And it will define the story they tell about our town to their friends, neighbors, family members, and, perhaps, their 1,200 followers on Twitter.

To help raise the level of service in our town, Princeton Merchants Association is inviting owners, managers, and executive directors of local businesses and non-profits to participate in a facilitated discussion about how great service is taught and cultivated within an organization.

OUR GOAL is to learn from each other and create a network that provides support and encouragement for building a community-wide culture of great service.

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DOT Proposed Jughandle Closures – PMA Gets Involved!

“I’m very pleased that the commissioners and his staff listened to our merchants and commercial interests in Princeton, and I thank them for postponing the trial to allow the hospital to complete their move and the merchants to sufficiently plan for the august 1 trial,”Wilkes said of the announcement. “It’s a good sign for Princeton and the State that we are cooperating together.”

If you would like to get involved in this effort, please contact our President, Carly Meyer.

READ article online at Princeton Planet.

Pilot details:

- The pilot program is planned to run for 12 weeks. Temporary barriers will be used to implement the program. NJDOT will collect traffic volume and trip-time data at numerous locations in Princeton Township, Princeton Borough, West Windsor and Plainsboro prior to and during the trial period to evaluate impacts.

- If the left-turn restrictions do not reduce congestion on Route 1 or create unacceptable impacts on local roads, NJDOT will terminate the trial and restore all traffic movements. If the pilot program proves to be a success, the restrictions will be made permanent.

- To assist motorists as they acclimate to the new travel patterns, NJDOT will deploy Dynamic Message Signs and static signage notifying motorists of the restrictions and alternate routes well in advance of the start of the pilot project.

Washington Road

- Route 1 northbound and southbound motorists will be prevented from making left turns and U-turns at the Washington Road signalized intersection.

- Route 1 northbound motorists seeking to make a left onto Washington Road heading into Princeton will be directed north to the Scudders Mill interchange where they can make a U-turn onto Route 1 south, from which right turns onto Washington Road will remain available.

-Route 1 northbound motorists seeking to make a U-turn at Washington Road will instead be directed to make the U-turn at the Alexander Road interchange.

-Route 1 southbound motorists seeking to turn left onto Washington Road or make a U-turn can use Alexander Road interchange to Route 1 northbound, from which right turns onto Washington Road will remain available.

Harrison Street

- Route 1 northbound motorists will be prevented from making left or U-turns at the Harrison Street signalized intersection.

- Motorists will be directed to proceed north to the Scudders Mill Road interchange and make a U-turn to Route 1 southbound, from which right turns onto Harrison Street will remain available.

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Merging Announcement

The Princeton Merchants Association and Hometown Princeton are proud to announce the merger of these two innovative organizations.
We are focused on the continued growth and sustainability of local business owners, educators and service providers.

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